Terms and conditions

Payment options:

  • Card payment / Paypal;
    Pay fast and easy with the paypal solution. You can use your debit card to pay, without creating a paypal-account.
  • direct Bank transfer; Within 24 hours after you confirmed your order a receipt with payment instructions will be sent to your e-mail address. You can make the transfer directly into our bank account from your internet bank.
    Please note that it might take 1-2 bank days for the payment to go through when using bank transfer. We recommend making the payment as soon as possible after you’ve received your bill.
  • AUR (icelandic users)
    Borgaðu einfalt og fljótlegt með farsímanum. Þú getur tengt Aur við bæði debet- og kreditkort (Aur millifærslur kosta ekkert ef debetkort er notað).
    Aur appið er fyrir alla Android og iPhone farsímanotendur. Það skiptir engu máli hjá hvaða símafyrirtæki eða banka þú ert.
    Sæktu appið hér: https://www.aur.is/
  • SWISh (swedish users)
    pay directly throught the swish app.
    New to Swish? Don’t worry, you can easily get it here.

The payment period for all methods of payments is 3 banking days. Please use your Order ID as the payment reference. Your order won’t be shipped until the funds have cleared in our account and if your payment has not cleared within this time, your order will be cancelled.

24% VAT is included in the pricing.


Delivery:

Marko Svart currently offers free shipping within iceland.

Approximate delivery times:

  • ICELAND : 1-2 days
  • SWEDEN : 2-4  days
  • Rest of the world : 6-9 bank days

Your package will be delivered to the nearest delivery point. Small products can be delivered directly to your mailbox.


Returns and refunds:

All customers at www.svartbysvart.com are entitled to a 14 day withdrawal period for all items(*) .

For the withdrawal to be valid the product has to be unused and returned in the original condition(**).  Returns are at your own expense unless the product sent from us is defective on arrival. The product has to be sent back in its original packaging or a padded envelope/cardboard box.

* We do not accept returns or exchanges of custom made pieces. Those are considered Final sale and will not be refunded.

** If the product is used or damaged we claim the right to charge you for the fall in value.


For further questions, please contact:

marko@markosvart.com

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